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Monitoring Sync Status

The Status page in SyncNow provides comprehensive reports on the progress of synchronization processes and DevOps gate process logs. It allows users to monitor the detailed execution of each sync run, track the status of entities, and identify any errors that occurred during synchronization.

Features of the Status Page

Overview

  • Each row in the grid represents a synchronization run for one process.
  • Each process defines a set of entities to be synchronized.
  • Detailed information is available for each sync run, including:
    1. The Log: Detailed execution log of the synchronization process.
    2. Status Entities: Information about the source and target entities involved in the sync.
    3. Status Errors: Information about errors encountered during the sync run.

Visual Guide

Fig1 Status Figure 1: Sync Status Overview

Fig2 Details Sync Execution Figure 2: Sync Execution Details

Fig3 Status Entities Figure 3: Status of Entities

Fig4 Status Errors Figure 4: Status of Errors

The frequency of synchronizations is configured on the System Settings page.

How to Read the Status Grid

The Status grid can be filtered to provide insights based on various parameters:

  1. Processes: Filter by specific synchronization processes.

  2. Final Status of Synchronization: Includes Success, Fail, and Partially Success.

  3. Date-Time Period: Specify the period for which the sync runs are displayed.

  4. Significant Runs Only: Show only sync runs with one of the following statuses:

    • Success with at least one changed entity.
    • Fail.
    • Partially Success.
  5. Bulk Synchronization: Display only sync runs initiated by Bulk Sync From Date or Bulk Sync From CSV.

  6. Process Name: Filter by text contained in the process name.

  7. Synced Entity: Filter by the source or target entity ID or name.

  8. Changed Entities: Filter by the number of entities changed after the sync run.

  9. Deleted Entities: Show sync runs during which a target entity was deleted.

  10. Added Entities: Show sync runs during which a new entity was created in the target system and a new entity pair was created in SyncNow DB.

  11. Sync Errors: Display sync runs where errors occurred.

Example Filters

  • Example 1: Filtering by a specific process to see all its sync runs.
  • Example 2: Filtering by date-time period to view sync runs within a specific timeframe.

Fig5 Status Figure 5: Filtered Sync Status

By using these filters, SyncNow operators can effectively monitor and manage synchronization processes, ensuring smooth and accurate data synchronization between work systems.